Quality Policy
Quality Policy
Angelini Pharma is committed to preserve and improve patients’ and consumers’ health
This imperative is pursued by the consistent delivery of high quality, safe and effective products as well as excellent services, that meet or exceed Patients’, Consumers’, Customers’ and Stakeholders’ expectations, in full compliance with applicable regulations, codes and standards.
Angelini Pharma maintains a quality-focused Culture inspired by the Quality Policy:
- Our Leaders are accountable and committed to maintain an effective Quality Management System (QMS) by means of appropriate systems, processes and procedures in place to drive quality-focused behaviours and ensure decision-making based on what is best for product quality, as well as patients’ and consumers’ safety.
- Each person is a significant contributor to foster and keep a quality mindset. All employees have appropriate education, training, skills and experience to carry out their work competently according to applicable regulations and standards, as well as our procedures.
- All relevant third-party providers and suppliers, carrying out services on behalf of Angelini Pharma, are selected based on quality and compliance criteria in order to ensure that our quality and safety standards are duly met. We ensure an effective oversight of partners and mutual participation in defining the expected level of service.
- Our digital systems, records and data are used to continuously improve the performance, efficiency, quality and traceability of our processes.
- We adopt a Risk Management Integrated System aimed at guaranteeing that any risks associated with our products are duly identified, evaluated and either reduced to a minimum or nullified. Processes for escalating issues to ensure product integrity as well as patients’ and consumers’ safety are in place and consistently used.
- Our Quality objectives are clearly defined, monitored and regularly reviewed to ensure that performance and standards of conduct meet the relevant high-quality expectations of our Patients, Consumers, Customers and Stakeholders.
Our Quality Policy is implemented through a company Quality Management System and is shared with all our workers. The Quality Policy is regularly reviewed in alignment with the purposes and context in which we develop, produce and distribute our products.